“Our flexible client concierge service is for those who are happy to be independent but who still want the safety net of support from our dedicated and caring teams. Each member of our team applies their own expert knowledge, experience and the famous ‘everything’s possible’ service so you can rest assured that you are in safe hands for your holiday.”
HEAD OF CLIENT EXPERIENCE
MEET THE CLIENT CONCIERGE TEAM
CLIENT CONCIERGE ASSISTANT MANAGER
CLIENT CONCIERGE & CORPORATES
CLIENT CONCIERGE FLIGHTS ACCOUNT MANAGER
What We Can Help With?
Our client concierge team can take care of your pre-travel hassle from any reservations at your hotel, in-room facilities, extra beds and cots, to any private ski instruction, mountain guiding and heli-skiing reservations. Our team is also perfectly placed to give recommendations on restaurant and gastronomical experiences and make any reservations for lunch and dinners.
For those travelling with children, we can arrange babysitting and any additional childcare requirements. If you are looking for even more luxury, we help with your business class upgrades, online check-in, seat reservations and luggage allowance questions, access to airport lounges and facilities, and additional VIP meet and greet services at selected airports.
All of our clients will have access to an exclusive MyPB app. The unique app contains the information required to seamlessly enhance the holiday planning and servicing. Find out more about the MyPB App here.
ADVICE YOU CAN TRUST
Our client concierge team and your personal travel consultant are an indispensable source of support and advice who will manage all the little details required for a successful trip. They are a safety net for busy individuals, helping to anticipate and solve any challenges and provide all the inside information you need for your holiday.
Peace of mind is always assured when it comes to dining as our client concierge service takes care of bookings, transport, recommendations and even childcare whilst you dine. With an in-depth knowledge of all the finest gastronomic experiences in and around our resorts, our client concierge team ensure you find the right dining options for you and your family, no matter the destination.
If you’re looking for something a little different our team are ready and able with a plethora of alternative skiing and ski tour options. Whether you’re looking for heli-skiing, an advanced off-piste guide or just skis with skins for touring, we’ve got you covered. Even if you’re not sure what you’re looking for we can suggest a great range of fun and exciting prospects to choose from to enhance your skiing experience.
Spa & Wellness
For the utmost relaxation, you’ll need only the best spa and wellness facilities to help you unwind. If you’re looking for a hotel with the best spa, a personal masseur or even just a quiet space, we’ll have all the perfect options and recommendations for you with transport at the ready if necessary to ensure you’re well rested and relaxed.
Our babysitting service is available in the evenings to ensure you’re able to have a romantic meal for two or even just enjoy the town at night without worrying about bedtimes! Our team are always on hand to book a babysitter either before you travel or during your stay.
Whether you’re taking a break from skiing or just fancy a change of pace our client concierge team will always keep you entertained. From sledge hire, to ice skating and even paragliding, we have all the right connections to ensure there’s never a dull moment on your ski holiday and to keep you well entertained from start to finish!
To make your summer vacation even more special, our client concierge service is on hand to help. They can charter yachts, book scuba diving lessons, get you a tee time on the best golf courses and recommend the finest spa treatments, leaving you to sit back in the sun and relax knowing that everything is taken care of.
Enjoy your Air & Space Adventure to the fullest when we create your bespoke itinerary, our dedicated concierge team has the best inside knowledge from our partners in far-flung destinations. Experience the trip of a lifetime and explore silky sand dunes in a 4 x 4, go white-water rafting in world-class rapids or visit natural thermal springs in stunning locations, every activity is completely tailored to you.
The MyPB App
Our exclusive App allows you to access all your travel information in one place. Send a private message to our client concierge team to book restaurants, babysitters and excursions.
“I really loved the variety of skiing styles and techniques that we covered in the PB Ski Academy. It was great to learn about skiing in powder and I really felt that my skiing improved a lot during the holiday.”
Lenzerheide – Winter 2018
“The ski guiding service is a big reason why we choose to travel with Powder Byrne every year. It’s a great way to meet fellow PB clients and the quality of guiding and skiing is always amazing.”
Elba – Summer 2018
“Our holiday was one of a kind, full of variety and new experiences and our expectations were exceeded by the resort team and the quality of the hotel. We especially loved the beach BBQ on the Saturday!“
Crete – Summer 2018
“We were looked after so well by the team, as always the kids had a ball and we loved every minute. Flew by all too quickly and could not fault it.”
St Christoph – Winter 2018
“We have had a phenomenal ski holiday thanks to the PB team and incredible service and attention provided. Nothing was too much trouble – we’ve been spoilt beyond belief. Every person has been an absolute joy to coordinate with. We’ve simply had the best time! You can’t improve – you’re simply the best.”
Lenzerheide – Winter 2019
“Great variety of runs across the week, Cameron had fantastic knowledge of the mountain and the best spots to eat and was fabulous company throughout the week.“
Flims – Winter 2019
“The Powder Byrne service has been faultless, overly exceptional. The Powder Byrne staff took care of every detail with such attentive care and friendliness, a brilliant week.“
Lenzerheide – Winter 2018
“Our kids thoroughly enjoyed the children’s skiing programmes, it was just fabulous and what a great team.”
Elba – Summer 2019
“We had a fantastic holiday, many thanks to the amazing hotel and all the PB staff.“
Arosa – Winter 2018
“After skiing once many years ago I was excited and keen to be returning to the slopes and determined to learn as quickly as possible. Learn to ski in style was the perfect course, with friendly instructors who were full of encouragement.”
Flims – Winter 2019
“Many thanks for another fantastic holiday. The helpful and attentive support of the entire PB team were exemplary and we had a thoroughly enjoyable time.”
Flims – Winter 2019
“This was the most well organised, stress-free holiday we have ever experience. Our children were in Yeti Primer and were very well looked after.”
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