“Our flexible client concierge service is for those who are happy to be independent but who still want the safety net of support from our dedicated and caring teams. Each member of our team applies their own expert knowledge, experience and the famous ‘everything’s possible’ service so you can rest assured that you are in safe hands for your holiday.”
HEAD OF CLIENT EXPERIENCE
MEET THE CLIENT CONCIERGE TEAM
CLIENT CONCIERGE ASSISTANT MANAGER
CLIENT CONCIERGE & CORPORATES
CLIENT CONCIERGE FLIGHTS ACCOUNT MANAGER
What We Can Help With?
Our client concierge team can take care of your pre-travel hassle from any reservations at your hotel, in-room facilities, extra beds and cots, to any private ski instruction, mountain guiding and heli-skiing reservations. Our team is also perfectly placed to give recommendations on restaurant and gastronomical experiences and make any reservations for lunch and dinners.
For those travelling with children, we can arrange babysitting and any additional childcare requirements. If you are looking for even more luxury, we help with your business class upgrades, online check-in, seat reservations and luggage allowance questions, access to airport lounges and facilities, and additional VIP meet and greet services at selected airports.
All of our clients will have access to an exclusive MyPB app. The unique app contains the information required to seamlessly enhance the holiday planning and servicing. Find out more about the MyPB App here.
ADVICE YOU CAN TRUST
Our client concierge team and your personal travel consultant are an indispensable source of support and advice who will manage all the little details required for a successful trip. They are a safety net for busy individuals, helping to anticipate and solve any challenges and provide all the inside information you need for your holiday.
Peace of mind is always assured when it comes to dining as our client concierge service takes care of bookings, transport, recommendations and even childcare whilst you dine. With an in-depth knowledge of all the finest gastronomic experiences in and around our resorts, our client concierge team ensure you find the right dining options for you and your family, no matter the destination.
If you’re looking for something a little different our team are ready and able with a plethora of alternative skiing and ski tour options. Whether you’re looking for heli-skiing, an advanced off-piste guide or just skis with skins for touring, we’ve got you covered. Even if you’re not sure what you’re looking for we can suggest a great range of fun and exciting prospects to choose from to enhance your skiing experience.
Spa & Wellness
For the utmost relaxation, you’ll need only the best spa and wellness facilities to help you unwind. If you’re looking for a hotel with the best spa, a personal masseur or even just a quiet space, we’ll have all the perfect options and recommendations for you with transport at the ready if necessary to ensure you’re well rested and relaxed.
Our babysitting service is available in the evenings to ensure you’re able to have a romantic meal for two or even just enjoy the town at night without worrying about bedtimes! Our team are always on hand to book a babysitter either before you travel or during your stay.
Whether you’re taking a break from skiing or just fancy a change of pace our client concierge team will always keep you entertained. From sledge hire, to ice skating and even paragliding, we have all the right connections to ensure there’s never a dull moment on your ski holiday and to keep you well entertained from start to finish!
To make your summer vacation even more special, our client concierge service is on hand to help. They can charter yachts, book scuba diving lessons, get you a tee time on the best golf courses and recommend the finest spa treatments, leaving you to sit back in the sun and relax knowing that everything is taken care of.
Enjoy your Air & Space Adventure to the fullest when we create your bespoke itinerary, our dedicated concierge team has the best inside knowledge from our partners in far-flung destinations. Experience the trip of a lifetime and explore silky sand dunes in a 4 x 4, go white-water rafting in world-class rapids or visit natural thermal springs in stunning locations, every activity is completely tailored to you.
The MyPB App
Our exclusive App allows you to access all your travel information in one place. Send a private message to our client concierge team to book restaurants, babysitters and excursions.
“Nothing was too much, every request was met with a smile and a ‘can do’ attitude, from the ski guides to the kids club to the resort manager. This was our first PB holiday but we are already making plans for our next!”
Lenzerheide – Winter 2018
“Our kids thoroughly enjoyed the children’s skiing programmes, it was just fabulous and what a great team.”
Crete – Summer 2018
“Very good activities and staff were excellent. Our children have loved it. Thank you so much, we recognise how hard you all work.”
Lenzerheide – Winter 2020
“Completely brilliant – the ski guiding service really made the holiday”
Elba – Summer 2018
“We all had a great time. The children had a ball in the kids’ clubs. They are already asking when we will go back again.”
Piste to Profession – Winter 2018
“My ability to ski has improved dramatically, the course really develops your technical skiing. The course was so great because you make the best group of friends and learn to be an instructor in the process.”
Flims – Winter 2019
“Sam found the perfect slopes to suit our abilities, challenging and so enjoyable. It was lovely to meet fellow PB clients and enjoy lunch together.”
Sintra – Summer 2019
“All the staff have a real ‘can do’ attitude, combined with lots of energy and enthusiasm for the children and the result was a really fantastic week for us all.”
Arosa – Winter 2019
“We can’t fault the Powder Byrne Ski Programmes on offer. The Learn in Style Programme was fantastic, a great option for adults looking to improve their technique. Another brilliant holiday with Powder Byrne.“
“Our thanks to Powder Byrne who helped us organise a very successful team build. Every detail was taken care of both in the planning stages and in the management of the event itself. Powder Byrne managed a good balance between fun and professionalism for our group.”
Swiss Cook – Winter 2019
“We had a private Swiss Cook chef catering for us throughout our Christmas ski holiday and it was without a doubt the highlight of our holiday. The meals were fantastic and David was so friendly and professional.”
Villars Sur Ollon – Winter 2018
“What a fabulous holiday. PB’s attention to detail and removing all the aggravation of a ski holiday was superb. Their client concierge team was a pleasure to deal with and we really appreciated all of their help pre-booking our ski equipment, restaurants and activities.“
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