The Powder Byrne Service
EXCEEDING CLIENTS EXPECTATIONS
“Anyone who has travelled with us will know that it is the quality and dedication of our in-resort and client concierge teams that really sets us apart from any other service you are likely to experience.”
HEAD OF CLIENT EXPERIENCE
Client Concierge Services
Our flexible client concierge service is for those who are happy to be independent but who still want the safety net of 24-hour support from a company they can trust. We’ll apply our knowledge, experience and ‘everything’s possible’ approach, so you can rest assured that you are in safe hands for your holiday.
In-Resort Ski Services
Our experienced teams in our full service resorts ensure you make the most of your time on the slopes. We take care of all the details, like shuttles to and from the slopes, arranging mountain lunches, hand delivering you ski passes, coordinating your equipment rentals, confirming any private instruction and providing complimentary ski guiding so that you can really enjoy your skiing.
In-Resort Summer Services
Our dedicated teams in our full service summer resorts ensure you receive all of the attention and support you need to enjoy the perfect family holiday. We take care of all your requirements, from transport, sports activities and children’s programmes, to restaurant reservations, spa and treatment bookings, so you can sit back and relax on your holiday.
Children’s Ski Programmes
Our childcare teams deliver a unique service, ensuring that every child in our care gets the attention and support they need to enjoy their family skiing holiday. From tots to teens, we have developed a range of award-winning ski programmes that your kids will adore, developing their confidence and skills in a safe and exciting environment.
Children’s Summer Programmes
Give your kids a digital detox this summer and ensure they are having the time of their lives in our inspiring and active children’s programmes. From tots to teens, we have developed a range of award-winning summer activity programmes that your kids will love, developing their confidence and skills in a safe and exciting environment whilst making great friends.
Adults Ski Programmes
Our comprehensive range of adult ski programmes and services have been carefully designed to ensure that all our clients make the most of their time in the mountains. Sociable group ski guiding, individual and group ski instruction programmes, a wide range of activities for non-skiers, first class spa & wellness facilities and the best restaurants and dining you’ll find in the mountains.
Programmes For Non-Skiers
For those who love to get away to the beautiful mountains and relax in alpine paradise but prefer to keep their feet on terra firma rather than zooming down the slopes, we’ve introduced our Mountain Host Programme to ensure that every moment of our clients holiday is packed with enjoyable experiences.
Family Sport Programmes
This summer is all about putting down the electronic devices, jumping up from your sun lounger and trying new family holiday adventures. Experience the Alps in a whole new light with our Alpine Sun adventure programme, head to our polo ranch Polo Valley in Sotogrande and discover the thrilling sport of polo, or try your hand at surfing, sailing, scuba diving and cycling in our Learn Together family sports programmes across the Mediterranean.
Our client concierge and in-resort teams build great relationships with all the best restaurants in our resorts, meaning our clients have access to a wealth of knowledge regarding the most extraordinary culinary delights. From local village restaurants and traditional places to eat on the mountain to outstanding hotel restaurants, we’ll make sure you have the best table in the house.
Swiss Cook Services
Our Swiss Cook menu and services have been designed around the needs and requirements of our clients, with a focus on quality and convenience. From the welcome hamper that greets you on arrival to the varied menu that has been carefully designed to cater for a wide range of palates and tastes. Swiss Cook offers the flexibility to enjoy meals in the comfort of your accommodation, or venture out to local restaurants. The choice is yours.
PB Private Flights
Don’t miss your space on one of our private flights from London Heathrow Terminal 5 during the busiest ski week of the year, February Half Term. Our clients enjoy a private check-in experience, greeted by our friendly teams on both sides of their journey and a spacious and exclusive flight offering complimentary ski carriage, additional luggage allowances on request, nutritious in-flight menus and seating arrangements to suit your family. This season sees the launch of PB01, our new premium private flight, enjoying all of the usual benefits of a Powder Byrne private flight, plus a business class seat configuration with more space to relax.