Job Role: Sales & Travel Consultant
Location: Office Hub in Vauxhall, London
Reporting to: Head of Client Experience
Working Hours: Monday – Friday (9am – 6pm) – Felixible hours will be considered
Start date: July 2022
Contract: 1-year contact / part-time
For more information or to apply for the role, please send your CV and cover letter to our office in London by emailing hr@powderbyrne.com.
Powder Byrne is an award-winning luxury travel specialist with over 35 years’ experience delivering high quality winter, summer and adventure family holidays.
Well known for luxury family skiing in Switzerland, Austria, Italy and Japan, Powder Byrne is a specialist operator that offers exceptional in-resort services, exclusive children’s programmes and travel solutions for wealthy families and individuals. We are a British-Swiss brand which is focused on quality, personalised communications and delivering our famous ‘Everything is possible’ service.
Powder Byrne is part of a wider selection of luxury service brands, including a Polo Club, a Japanese travel business and luxury property business.
Powder Byrne is looking for a Sales & Travel Consultant to join our experienced sales team. This role is well-suited for a person who is able to work well in a team, managing a high workload and delivering targets to tight deadlines.
You will also have the ability to work alone and have the drive to build a strong portfolio of clients. This will involve growing a database of potential opportunities, creating individual proposals and being proactive at hitting sales targets whilst still providing a professional personal service.
Building a strong client base through proactive communication and strong sales pitches
Taking holiday enquiries by phone and via e-mail through our website
Listening to clients’ requirements and advising them on suitable holiday destinations
Checking availability with hotels and airlines
Producing tailor made quotes and itineraries
Recommending flights on Smartpoint or airline websites
Supporting Client Concierge in booking holiday extras such as ski instruction, car hire, spa treatments, babysitting
Working towards individual and team targets
Liaising with resort staff and other departments where necessary
Opportunities to work in resort for short periods of time during peak weeks
At least 2 years of sales or customer relationship experience
Experience working in the luxury travel or tourism industry is ideal
A keen skier and traveller is ideal
Sales and target orientated, with a track record in proactive sales
A well-grounded knowledge of destinations worldwide would be beneficial
Good ski experience / knowledge (whether through selling or from personal experience)
Hospitality or customer care experience
European languages desirable, but not necessary
As a key member of the Sales Team you will be an enthusiastic team player, and have the confidence and charisma to work in a high-pressure environment, working with demanding clients
Self-motivated with drive and initiative.
You should possess excellent communication, influencing and client management skills
You will be tenacious, hard working, and have a good understanding of how to provide high-quality results in a service-orientated position
A well-grounded knowledge of skiing, travel and destinations would be beneficial
Enthusiastic, approachable team player.
Patience, accuracy and diplomacy.
Attention to detail as a key strength.
Efficient time management.
A professional, methodical approach.
Calm under pressure.
Ability to multi-task and prioritise.
Excellent organisational skills.
Ability to work independently as well as part of a team.
