MyPB Account

Our Resort Services

Dedicated Client Concierge and exclusive in-resort services. Our expertise gives you all the enjoyment without the hassle of ground-level arrangements or pre-travel planning.

Put your feet up and relax

Our team members are the cornerstone of our service and provide essential concierge and in-resort summer services that cater to your needs. Leveraging their extensive local knowledge, they curate the finest experiences for the entire family, whether an evening visit to the night market or a day spent on a skippered yacht. 

Client Concierge

Whether you are travelling with our full resort services or on a concierge-only basis you still have access to our world-class Client Concierge. A flexible and discrete service to support your pre-travel needs, ensuring a seamless experience without the hassle.

Our team is there to put the extra details on your luxury experience, from childcare arrangements to restaurant reservations, special occasion surprises, or family Learn Together adventures. Leave the details to us and focus on enjoying your trip to the fullest.

We offer a private pre-travel welcome call, 24-hour emergency support and access to your MyPB account.

Resort Services

We pride ourselves on crafting exceptional programmes and services to allow you to unwind and enjoy your holiday in style. Our dedicated teams of managers, professional instructors, childcare specialists, and drivers are committed to meeting the individual needs of every family member, ensuring that your five-star experience extends seamlessly throughout your vacation.

We offer award-winning children’s programmes designed for all ages, as well as unique Learn Together experiences to introduce you to something new to enjoy together.

Our exclusive services and programmes ensure you have access to the upgraded holiday experience you deserve.

In-Resort Services

PB Adventure Academy

The PB Adventure Academy is ideal for kids who have outgrown TheZone (12 to 16 years) but still want a structured programme supervised by our staff. It introduces them to all the sports, activities, and facilities available at the resort, encouraging them to make friends, try new sports, and further develop their skills.
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In-Resort Services

PB Private Nanny

PB Private Nanny offers an exclusive childcare service available throughout the summer season, catering to babies from 4 months old to children up to 4 years old, also available where there are no dedicated summer programmes available for younger ones. This service is entirely bespoke and customized to meet the unique needs of your family. Subject to availability.
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In-Resort Services

Resort Management

Our management teams are seasoned leaders with in-depth knowledge of our summer resorts and excellent relationships with our partners and suppliers. They will oversee every aspect of your holiday experience, from your arrival at the resort to your departure at the end of your stay.
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In-Resort Services

Scallywags

Perfect for active children aged between 4 to 8 years, our Scallywags programme offers non-stop fun for your children. With exciting activities like tennis lessons, arts and crafts, swimming sessions, cookery classes, and beach adventures, they will make new friends and create lifelong holiday memories during their time at Scallywags.
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In-Resort Services

Dedicated Client Concierge

Our expert Client Concierge team is dedicated to enhancing your luxury experience with extra touches, whether it’s arranging childcare, transportation, gormet experiences or logistics around any Learn Together adventures. Leave the details to us and focus on enjoying your trip to the fullest.
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In-Resort Services

PB Crèche

Relax and unwind in our luxury sun resorts, knowing that your little ones are in the care of our fully qualified crèche teams. With a variety of fun games and activities, children from infants to toddlers, aged 4 months to 3 years old, are kept happy and entertained. Subject to availability.
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In-Resort Services

Family Learn Together Professionals

Whether it is professional riding instructors and polo professionals in Sotogrande, to climbing guides on the famous ‘iron path’ in Via Ferrata, or surfing, sailing and SCUBA instructors in the Mediterranean, or even cycling and e-biking guides for the Swiss Alps or Crete, we can provide the best professional experts for your family Learn Together experience.
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In-Resort Services

TheZone

TheZone programme offers the ultimate adventure for older children aged between 8 to 11 years, combining a wide range of sports, water activities, and creative pursuits. Designed to foster friendship, teamwork, and new discoveries, it provides children with the best active summer holiday experience whilst supervised by our experienced team members.
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In-Resort Services

PB Scuba Academy

Dive into our PB SCUBA Academy and discover the wonders beneath the waves. With three courses available, children aged 10 and up can enjoy a safe and enjoyable introduction to scuba diving, or pursue internationally recognized qualifications like ‘Scuba Diver’ and ‘Open Water Diver’. For younger adventurers aged 8-9, there’s the exciting ‘Bubble Maker’ course, offering a thrilling glimpse into the underwater world. Subject to availability.
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Testimonials
“The kids had lots of fun, the staff were very friendly and helpful which made our holiday amazing. We have to thank all of the Powder Byrne team members for the help and assistance making our experience very special.”
“I can’t fault the children’s programmes one bit. The Adventure Academy was perfect for my son and he made so many friends during the week.”
“The staff were wonderful and there was a great range of activities in TheZone. The kids had a brilliant time which meant we could relax properly.”
“Thank you very much, we recognise the hard work and effort byt the teams to make our holiday so great. The team continues to operate at an exceptional standard which works so well with a brilliant hotel.”
“The beautiful resort of Elounda is flawless which matches the Powder Byrne service. We’d recommend Powder Byrne to anyone wanting a chilled and stress-free holiday where the children are having a blast.”
“We enjoyed our holiday enormously. All the team were exceptional in how well they looked after us: suggesting trips, offering advice and help looking after the kids so well in the Scallywags programme. Everyone was fantastically friendly and very professional.”
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