This is one of the most demanding, challenging yet rewarding jobs in the Alps! We are looking for professional, dedicated and highly motivated individuals to lead from the front in all aspects of resort life. As a Resort Manager you are key to making sure the exceptional service that we are renowned for is successfully delivered in resort.

This is a very challenging position, requiring solid leadership and excellent people and logistical skills.

This role is a 7-month contract from October 2023 – April 2024 based in the London office and travelling to and from resort during the Peak Weeks.

Effectively managing the day to day running of the resort

Delivering the highest standard of customer service to our clients

Working alongside the Assistant Resort Manager and locally run hotels and ski schools to deliver the Powder Byrne product

Managing the Powder Byrne resort team and Assistant Resort Managers

Ski guiding and Airport Transfers if required

Liaising locally on behalf of Powder Byrne guests, including hotels, restaurants and transport authorities

Carrying out daily correspondence relating to administration (e.g. expenses, client payment forms, operational feedback)

Carrying out all planning and logistics for every peak week alongside the Delivery Team and Assistant Resort Manager

Assisting with Client Concierge and any pre-travel client requirements

Personal Attributes

Enthusiastic, approachable and reliable team player

Patient, accurate and diplomatic

Attention to detail

Efficient time management

A professional, methodical approach

Calm under pressure

Ability to multi task and prioritise

Excellent organisational skills

Required Skills & Experience

Previous experience of managing a successful resort team

Professional and positive attitude

Full Clean Driving Licence

Excellent ski ability (min 20 wks)

Excellent guest relations and customer service skills

Excellent organisation

A good communicator who is adaptable resourceful, patient and diplomatic

Ability to speak German (Desirable, not essential)

Team player essential

Based in the London Hub from October 2023 to April 2024, travelling to resort for every peak week

(Christmas / New Year, February Half Term and Easter)

Accommodation when in resort

Return travel to resort

Uniform

Winter Sports Travel Insurance

Ski and Boot hire (where required)

Ski Pass (when required)

Comprehensive pre-season training

Competitive salary

“Nothing was too much trouble; they were all so friendly, professional, efficient, always smiling and very approachable. Lovely to see familiar faces too!”