Please apply for the Full Season Winter Resort Manager role through the link. If you have previously applied for a position with Powder Byrne, rather than applying via the link please email hr@powderbyrne.com.
Full Season Winter Resort Manager (London/Resort Based)
APPLY FOR A POSITION
THE ROLE
This is one of the most demanding, challenging yet rewarding jobs in the Alps! We are looking for professional, dedicated and highly motivated individuals to lead from the front in all aspects of resort life. As a Resort Manager you are key to making sure the exceptional service that we are renowned for is successfully delivered in resort.
This is a very challenging position, requiring solid leadership and excellent people and logistical skills.
This role is a 7-month contract from October 2023 – April 2024 based in the London office and travelling to and from resort during the Peak Weeks.
KEY RESPONSIBILITIES
Effectively managing the day to day running of the resort
Delivering the highest standard of customer service to our clients
Working alongside the Assistant Resort Manager and locally run hotels and ski schools to deliver the Powder Byrne product
Managing the Powder Byrne resort team and Assistant Resort Managers
Ski guiding and Airport Transfers if required
Liaising locally on behalf of Powder Byrne guests, including hotels, restaurants and transport authorities
Carrying out daily correspondence relating to administration (e.g. expenses, client payment forms, operational feedback)
Carrying out all planning and logistics for every peak week alongside the Delivery Team and Assistant Resort Manager
Assisting with Client Concierge and any pre-travel client requirements
REQUIREMENTS
Personal Attributes
Enthusiastic, approachable and reliable team player
Patient, accurate and diplomatic
Attention to detail
Efficient time management
A professional, methodical approach
Calm under pressure
Ability to multi task and prioritise
Excellent organisational skills
Required Skills & Experience
Previous experience of managing a successful resort team
Professional and positive attitude
Full Clean Driving Licence
Excellent ski ability (min 20 wks)
Excellent guest relations and customer service skills
Excellent organisation
A good communicator who is adaptable resourceful, patient and diplomatic
Ability to speak German (Desirable, not essential)
Team player essential
Based in the London Hub from October 2023 to April 2024, travelling to resort for every peak week
(Christmas / New Year, February Half Term and Easter)
PACKAGE
Accommodation when in resort
Return travel to resort
Uniform
Winter Sports Travel Insurance
Ski and Boot hire (where required)
Ski Pass (when required)
Comprehensive pre-season training
Competitive salary
OUR CLIENTS SAY
“Nothing was too much trouble; they were all so friendly, professional, efficient, always smiling and very approachable. Lovely to see familiar faces too!”


