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Kitemark
Our Client
Concierge Service
Kitemark
Our Client
Concierge Service
Kitemark
Our Client
Concierge Service

Our flexible concierge service offers our clients 24-hour support before and throughout their holiday. We’ll take care of every last detail to make your summer holiday perfect. With our extensive knowledge, experience and 'everything's possible' approach, you can rest assured that you are in the best hands.

WHAT CAN WE HELP WITH?

Our concierge team can take care of all your pre-travel reservations at your hotel, including in-room facilities, extra beds and cots and spa treatments. We'd also be delighted to arrange additional holiday activities including boat trips, hiking and excursions, and we'd be pleased to give restaurant recommendations and make reservations for lunch and dinner. For those travelling with children, we can arrange babysitting and any additional childcare requirements. We can also help you with business class upgrades and assistance with online check in, seat reservations and luggage allowance questions, access to airport lounges and facilities, and additional VIP meet and greet services at selected airports. We even offer helicopter transfers to selected resorts!

Advice You Can Trust

Our Client Concierge team are an indispensable source of support and advice who will manage all the little details required for a successful trip. They are a safety net for busy individuals, helping to anticipate and solve any challenges and provide all the inside information you need for your holiday.

Restaurant Bookings

Spa & Wellness

Summer Activites

Baby Sitting

Our Client Concierge Services

Our Client Concierge Team

Dedicated, courteous, professional and fun, our people are hand-picked for their skills and approach and are our greatest asset.

Andrew Cooper
Andrew Cooper
Client Concierge
Emily Dickson
Emily Dickson
Head of Client Concierge
Jennie Freeborn
Jennie Freeborn
Client Concierge
Barbara Parikh
Barbara Parikh
Client Concierge & Contracting
Zhanna Zhaymakova
Zhanna Zhaymakova
Client Concierge & Flights

HOW TO USE OUR SERVICE

Browse our website for luxury holiday
ideas and inspiration

Contact our expert Travel Consultants on
020 8246 5300 to discuss your requirements

Receive your bespoke holiday quote,
then book over the phone

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