Luxury travel concierge services for seamless family holidays
Our Client Concierge team, based in our London office, provides a dedicated luxury travel concierge service designed to ensure every Powder Byrne holiday is effortless, personalised and meticulously planned.
Supporting families across both ski and summer programmes, our concierge team works closely with you before you travel, taking care of every detail so your holiday experience feels seamless from the very beginning.
Once your holiday has been confirmed with your travel consultant, our luxury travel concierge team becomes your central point of contact for all pre-travel arrangements. From answering questions and sharing invaluable local knowledge to coordinating bespoke requests, we ensure every element of your holiday is carefully considered. Acting as a seamless link between our London office, our in-resort teams and trusted local partners, we provide continuity, reassurance and exceptional service at every stage.
Bespoke holiday planning and restaurant reservations
A truly exceptional holiday is defined by the details. As part of our luxury travel concierge service, we take care of all pre-travel reservations at your hotel, including in-room facilities, extra beds and cots, spa treatments and restaurant bookings. We can also arrange private instruction, mountain guiding and specialist experiences, alongside tailored non-ski activities that suit your family’s interests.
Our concierge team is delighted to recommend and reserve the finest restaurants for lunch on the mountain or dinner in resort, as well as organise memorable family experiences such as ice skating, tobogganing and traditional sleigh rides.
Summer concierge services and activity bookings
Our luxury travel concierge service extends seamlessly into the summer months. We can arrange tennis lessons with our LTA-accredited tennis professional, confirm golf tee times, book swimming lessons and water sports, and organise bike hire for exploring the mountains. Every experience is thoughtfully selected and tailored to your family, ensuring your time together is both enriching and enjoyable.
Booking activities and childcare through our luxury travel concierge
For families travelling with children, our luxury travel concierge team provides expert support to make travelling with young ones entirely stress-free. We can arrange babysitting services and any additional childcare requirements ahead of your holiday.
For families with crèche-aged children, we organise a call with the crèche manager prior to departure to discuss routines, favourite foods and essential items. From nappies and wipes to formula and baby essentials, everything can be arranged in advance and waiting for you on arrival at your hotel. Our aim is to remove the practical challenges of travelling with very young children, allowing families to enjoy their holiday with confidence and ease.
Luxury travel logistics and VIP services
In addition to resort arrangements, our luxury travel concierge team can assist with business class upgrades, online check-in, seat reservations and luggage allowance queries. We can arrange airport lounge access, VIP meet-and-greet services at selected airports, luggage forwarding, FlyRail reservations, train itineraries and helicopter transfers to selected resorts.
Every aspect of your journey is carefully coordinated, ensuring your travel experience is as smooth and refined as your time in-resort.
Trusted by clients
Don’t just take our word for it: here are a few testimonials from clients who travelled with us in the past:
“All arrangements and care of our boys were excellent. Their skiing progressed amazingly during our holiday, and they enjoyed every minute, which means we could enjoy every minute too. Emily’s personal touch was absolutely fantastic. Her advice on where to go and what to do was always spot on, and no request was ever too much for her. We would also like to mention Ollie’s special attention.”
“We have had a phenomenal ski holiday thanks to the Powder Byrne team and incredible service and attention provided. Nothing was too much trouble – we’ve been spoilt beyond belief. Every person has been an absolute joy to coordinate with. We’ve simply had the best time!! You can’t improve – you’re simply the best!!”
“We can’t think of anything which could be improved – we tried but couldn’t come up with anything at all!! We have all really enjoyed the week – thank you all very much.”
“Powder Byrne quality has not faltered for over 20 years to my certain knowledge.”
“Well done all – you made it flawless again!”
“Absolutely fantastic service from Powder Byrne again. Nothing was too much trouble.”
Everything ready for your arrival
Before you travel, our luxury travel concierge team ensures all arrangements are confirmed, questions are answered and every detail has been thoughtfully considered. With everything prepared in advance, you are free to relax from the moment your holiday begins, confident that every element has been taken care of. Our mantra, as always, is simple: Everything’s possible. Book a complimentary consultation today to discover more.
