Anyone who has travelled with us will know that it is the quality and dedication of our ski resort teams that really sets us apart from anything else you are likely to experience.
We are passionate about skiing and ensuring you make the most of your time on the slopes, that's why we have an experienced team on the ground in our full service resorts. We'll take care of all the details, like shuttles to and from the slopes, arranging mountain lunches and providing complimentary ski guiding, so that you can get down to enjoying yourself. We'll hand deliver your ski passes, coordinate your equipment rental, reconfirm any private instruction you have booked and ensure that your holiday runs smoothly.
Our resort managers are experienced team leaders who know how mountain resorts work and have great relationships with our partners and suppliers. They will oversee everything from the moment you arrive in resort to the moment you leave at the end of your holiday.
Ski Passes and Equipment Rental
Upon arrival in resort you will be presented with your pre-booked ski passes, and our team will oversee your equipment rental requirements as swiftly as possible. We work with carefully selected rental shops in each of our resorts, ensuring you have the widest choice of skis and boots for all abilities.
Complimentary Ski Guiding
Our complimentary ski guiding service is hosted by our ski managers, and although they are not instructors, they are great skiers who know the terrain and how to get the most out of your skiing experience. They'll personally meet you at your boot room and show you around the ski area, advising on the best runs, avoiding annoying bottlenecks, and of course, securing the best tables for lunch.
All clients have access to our resort shuttle service, ensuring that you waste no time getting to and from the slopes. By evening, our drivers are available for shuttles around resort to allow you to enjoy the range of restaurants and bars available.
For those who love to get away to the beautiful mountains and relax in alpine paradise but who prefer to keep their feet on terra firma rather than zooming down the slopes, we've introduced our Mountain Hosts to ensure that every moment of our guests' holiday is packed with enjoyable experiences