After your 30-minute complimentary consultation – whether by phone or an equivalent time spent over email communications – your dedicated Powder Byrne expert will begin crafting a personalised holiday proposal tailored specifically to you. This process involves more than simply selecting accommodation; it requires in-depth research, careful coordination with trusted local specialists (often across multiple time zones), and a deep understanding of your family’s preferences and priorities to select programmes, services and thoughtful recommendations. It is a professional and time-intensive process that reflects our commitment to creating truly bespoke experiences.
Following this, you will receive at least one personalised quote or a suggested itinerary. For long-haul or complex itineraries, this process can take considerable time and effort. We kindly note that while we are delighted to offer quotations and recommendations, our in-depth proposals are the result of many hours of expert planning. Occasionally, we’ve found that this complimentary service can be unintentionally taken advantage of, which is why we want to be transparent about our policy.
The proposal you receive will be bespoke to your preferences and designed to be a strong match for your perfect holiday – something we believe will be ready for you to book with confidence. However, if you wish to explore alternative options, make detailed changes, or request further consultations, please note that additional planning time may be required. In such cases, a planning fee of £200 + VAT per hour may apply, payable in advance.
Not to worry, any planning fees paid will be fully deducted from the final ‘total holiday cost’ upon booking, ensuring the value is not lost.
This initial 30 minute complimentary consultation is incredibly valuable for both parties as it allows us to fully understand your needs and aspirations, and gives you confidence in our ability to deliver a seamless and exceptional holiday experience from start to finish.