INFORMATION ABOUT YOUR FLIGHT
CHECKED BAGGAGE ALLOWANCE
Economy – 1 hold bag up to 23kg per person (inclusive of infants plus a foldable pushchair or a pram)
Business – 2 hold bags up to 32kg per person (except infants who get 1 bag up to 23kg plus a foldable pushchair or a pram)
Ski equipment – 2 bags can be carried free of charge (subject to space on the plane)
“1 x pair skis, 1 x pair boots , 1 x pair ski poles & 1 x helmet,
1 x snowboard, 1 x pair snowboard boots & 1 x helmet”
HAND BAGGAGE ALLOWANCE
Economy: 1 x max. 8 kg Dimensions max. 55 x 40 x 23 cm
Business: 2 x max. 8 kg Dimensions max. 55 x 40 x 23 cm
23 hours prior to departure online
2 hours 45 minutes prior to departure at the airport
Our Client Concierge team will allocate your seats after ticketing. Seat numbers are, however, subject to change due to operational reasons
Seats can be changed during online or airport check-in, subject to availability.
Snacks provided in economy
Special meals only in business class
Complimentary soft drinks, wine and beer for all
Should you need to arrange any wheelchair assistance during travel we are required to inform the airline a minimum of 72 hours prior to departure. Please contact our Client Concierge team with any requests you may have.
You will need to provide this when you check-in online, directly on the airline’s website.
If you have membership with Star Alliance please let us know your membership number and we will add it to your flight booking for you prior to travel.