INFORMATION ABOUT YOUR FLIGHT
CHECKED BAGGAGE ALLOWANCE
Economy – 1 hold bag up to 23kg per person (inclusive of infants)
PLUS
Ski equipment – 2 bags can be carried free of charge (subject to space on the plane)
“1 x pair skis, 1 x pair boots , 1 x pair ski poles & 1 x helmet,
OR
1 x snowboard, 1 x pair snowboard boots & 1 x helmet”
HAND BAGGAGE ALLOWANCE
Economy: 1 x max. 8 kg Dimensions max. 55 x 40 x 23 cm
CHECK-IN TIMES
You will be provided with a special web-link the week of travel, which will enable you to check-in online 23 hours prior to departure
2 hours 45 minutes prior to departure at the airport
SEATS
Our Client Concierge team will allocate your seats after ticketing. Seat numbers are, however, subject to change due to operational reasons
Seats can be changed during online or airport check-in, subject to availability.
ON-BOARD SERVICE
Snacks provided on-board and complimentary soft drinks, wine and beer
WHEELCHAIR SERVICE
Should you need to arrange any wheelchair assistance during travel we are required to inform the airline a minimum of 72 hours prior to departure. Please contact our Client Concierge team with any requests you may have.
PASSPORT INFORMATION
You will need to provide this when you check–in online via a special group check-in link
MEMBERSHIP
If you have membership with Star Alliance please let us know your membership number and we will add it to your flight booking for you prior to travel.
