INFORMATION ABOUT YOUR FLIGHT
CHECKED BAGGAGE ALLOWANCE
Economy – 1 hold bag up to 23kg per person (inclusive of infants) plus up to 2 items from: Fully collapsible pushchair (stroller), Car seat, Travel cot and Carry harness
Business – 2 hold bags up to 32kg per person (except infants who get 1 bag up to 23kg plus up to 2 items from the above list)
WINTER SPORTS EQUIPMENT
You can take your skis or snowboard equipment as checked baggage, provided it is packed correctly and within your baggage allowance.
Use a bag made for skis or snowboards to carry your equipment. This bag can be no longer than 190cm in length due to airport and aircraft baggage systems restrictions.
Your skis/snowboard and boots can be packed in the same checked baggage with your clothes as long as it doesn’t exceed the maximum dimensions of 190 x 75 x 65cm (75 x 29.5 x 25.5in) and weighs no more than your weight allowance. If the weight is exceeded, you’ll be charged extra at the airport
If you pack your boots separately from your skis or snowboard, your boot-bag can be carried as cabin baggage if it fits into our hand-baggage gauge. If it doesn’t fit, it must be checked in!
An extra checked bag booked from Heathrow costs: £60 each
An extra checked bag booked from Gatwick costs: £36 each
HAND BAGGAGE ALLOWANCE
All flights: 1 x max. 23 kg Dimensions max. 56 x 45 x 25 cm
PLUS
1 x handbag / laptop bag 23 kg Dimensions 40 x 30 x 15 cm
CHECK-IN TIMES
24 hours prior to departure online
2 hours 45 minutes prior to departure at the airport
SEATS
Seats can be reserved on ba.com with a charge through Manage My Booking using your flight reference on your holiday itinerary
Seats can be reserved free of charge when online check-in opens (24 hours prior to departure)
ON-BOARD SERVICE
Economy: M&S sandwiches, drinks and snacks available at extra cost
Business: Complimentary meals
WHEELCHAIR SERVICE
Should you need to arrange any wheelchair assistance during travel we are required to inform the airline a minimum of 48 hours prior to departure. Please contact our Client Concierge team with any requests you may have
PASSPORT INFORMATION
You will need to provide this when you check-in online, directly on the airline’s website
MEMBERSHIP
If you have a membership with One World, then please let us know your membership numbers and we will add them to your flight booking for you prior to travel
