We’d like to thank you, our clients, for another successful winter season. There have been some amazing conditions throughout our resorts and with the feedback trickling in through our teams, we’re proud to see that our constant efforts to improve every aspect of delivering our holidays has continued to be fulfilled over this season. Your feedback is important to us as we listen to our clients and try to act on what they say. If you haven’t had a chance to provide your feedback, please get in touch with your travel consultant and we will happily talk through your holiday experience with you.
With our end of season celebrations all wrapped up, we’d like to also thank our resort teams for helping deliver fantastic service for the season. As mentioned we’ve had some spectacular feedback, some we’ve included here for you have a read through;
A family who travelled with us over February Half Term to the Swiss resort of Flims: ‘The level of service and organisation was superb to the point of ‘this is ridiculous!’. The Yeti club was amazing and we could not possibly have imagined how much my children would enjoy it, or how much progress they would make on their first week of skiing.’
A family who travelled with us over Easter to the Swiss resort of Lenzerheide: ‘All the staff were very attentive and really worked to make sure our needs were met. All was great from beginning to end. Really wonderful holiday.’
A family who travelled with us over Easter to the Austrian resort of Zurs: ‘Staff are exceptionally, absolutely first class. Best I have experienced, from resort manager to all the individuals we encountered. The concept is brilliant and so well executed, no questions asked, everyone wanted to help. Made me proud to be British having so many of my country men and women doing such an excellent job too.’