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Kitemark
Our Client
Concierge Service
Kitemark
Our Client
Concierge Service
Kitemark
Our Client
Concierge Service

Our flexible concierge service offers our guests 24-hour support throughout their holiday from a company they can trust. We’ll take care of every last detail to make your summer holiday perfect. With our long-standing knowledge, experience and 'everything's possible' service you can rest assured that you are in safe hands for your holiday.

What Can We Help With?

For those travelling with children, we can arrange babysitting and any additional childcare requirements. We can also help you with business class upgrades and assistance with online check in, seat reservations and luggage allowance questions, access to airport lounges and facilities, and additional VIP meet and greet services at selected airports. We even offer helicopter transfers to selected resorts!

Our concierge team can take care of your pre-travel reservations at your hotel, including in-room facilities, extra beds and cots and spa treatments. We'd also be delighted to arrange additional holiday activities including boat trips, hiking and excursions. We're also pleased to give additional restaurant recommendations and make reservations for lunch and dinner. 

Advice You Can Trust

Your personal Travel Consultant is an indispensable source of support and advice who will manage all the little details required for a successful trip. They are a safety net for busy individuals, helping to anticipate and solve any challenges and provide all the inside information you need for your holiday.

Restaurant Bookings

Spa & Wellness

Summer Activites

Baby Sitting

Our Client Concierge Team

Dedicated, courteous, professional and fun, our people are hand-picked for their skills and approach and are our greatest asset.

Emily Dickson
Emily Dickson
Head of Client Concierge
Jennie Freeborn
Jennie Freeborn
Client Concierge
Barbara Parikh
Barbara Parikh
Client Concierge & Contracting
Henry Wells
Henry Wells
Client Concierge & Contracting
Zhanna Zhaymakova
Zhanna Zhaymakova
Client Concierge & Flights

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