Our In-Resort Service
We are passionate about skiing and ensuring you make the most of your time on the slopes. Our people are our biggest asset, and they are carefully chosen to deliver the essential services and support you need in resort to ensure your holiday runs as seamlessly as possible.
Our resort managers are experienced team leaders who know how mountain resorts work and have great relationships with our partners and suppliers. They will oversee everything from the moment you arrive in resort to the moment you leave at the end of your holiday and will go out of their way to ensure you have an enjoyable time. They form the backbone of our unique resort service, ensuring that all the pre-travel arrangements made by your consultant are checked and ready for you for your arrival. The 'devil’s in the detail', as the saying goes, and nothing is left to chance when it comes to your arrangements.
Ski Passes and Ski Equipment Rental
Upon arrival in resort you will be presented with your pre-booked ski passes, and our team will oversee your equipment rental requirements as swiftly as possible. We work with carefully selected rental shops in each of our resorts, ensuring you have the widest choice of skis and boots for all abilities.
Ski Managers and Complimentary Ski Guiding
As a client, you can enjoy our complimentary ski guiding service in many of our resorts, hosted by our ski managers. Although our ski managers are not instructors, they are great skiers who know the terrain and how to get the most out of your skiing experience. They will coordinate ski guiding in small groups, personally meet you at your boot room and oversee your transport to the slopes. They'll show you around the ski area, advising on the best runs, avoiding annoying bottlenecks, and of course, securing the best tables for lunch.
It's a great way to meet up with like-minded skiers and we ensure the whole experience is informal and great fun. Many of our clients tell us that our ski guiding service is one of the highlights of their holiday. You’ll never have to struggle with a piste map, or waste time getting acquainted with a new resort when our ski managers are on hand. They’ll also visit you each evening to discuss any plans you have for the following day and assist with any requirements you have so you can enjoy your down-time.
Our ski guiding service is available in selected resorts for competent blue run skiers and above and we guarantee at least 3 days guiding for a week's stay.
All clients have access to our resort shuttle service, available in many of our resorts, ensuring that you waste no time getting to and from the slopes. By evening, our drivers are available for shuttles around resort to allow you to enjoy the range of restaurants and bars available.