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Winter Resort Service

Our aim is to deliver the very best service with seamless support that enables you and every member of your family to enjoy your skiing to the full. Our dedicated in-resort team is with you throughout, supporting you and dealing with all the little details so you don't have to.

Our Resort Teams

We are passionate about skiing and ensuring you make the most of your time on the slopes, that's why we have an experienced team on the ground in our full service resorts. We'll take care of all the details, like shuttles to and from the slopes, arranging mountain lunches and providing complimentary ski guiding, so that you can get down to enjoying yourself. We'll hand deliver your ski passes, coordinate your equipment rental, reconfirm any private instruction you have booked and ensure that your holiday runs smoothly.

Our In-Resort Services

We offer a range of exclusive services to help our guests make the very most of their precious skiing time.

Resort Managers

Our resort managers are experienced team leaders who know how mountain resorts work and have great relationships with our partners and suppliers. They will oversee everything from the moment you arrive in resort to the moment you leave at the end of your holiday.

Ski Passes and Equipment Rental

Upon arrival in resort you will be presented with your pre-booked ski passes, and our team will oversee your equipment rental requirements as swiftly as possible. We work with carefully selected rental shops in each of our resorts, ensuring you have the widest choice of skis and boots for all abilities.

Complimentary Ski Guiding

Our complimentary ski guiding service is hosted by our ski managers, and although they are not instructors, they are great skiers who know the terrain and how to get the most out of your skiing experience. They will coordinate ski guiding in small groups, personally meet you at your boot room and oversee your transport to the slopes. They'll show you around the ski area, advising on the best runs, avoiding annoying bottlenecks, and of course, securing the best tables for lunch.

Resort Transport

All clients have access to our resort shuttle service, ensuring that you waste no time getting to and from the slopes. By evening, our drivers are available for shuttles around resort to allow you to enjoy the range of restaurants and bars available.

PB Solo

Available in select resorts, PB Solo is a bespoke ski experience where your entire holiday is overseen by your very own dedicated Solo Guide. Your Guide will meet you at the airport straight from your flight with a luxurious vehicle which is yours for your stay, and they'll fix everything for you throughout your holiday, coordinating your accommodation, guides, reservations and transport ensuring the delivery of your carefully planned itinerary - the possibilities are endless!

Mountain Hosts

For those who love to get away to the beautiful mountains and relax in alpine paradise but who prefer to keep their feet on terra firma rather than zooming down the slopes, we've introduced our Mountain Hosts to ensure that every moment of our guests' holiday is packed with enjoyable experiences


Our unique approach to childcare has been developed over decades and we place children at the centre of everything we do. We invite you to experience a new approach to children's skiing in our award winning programmes.

Children's Ski Programmes
Early Years Childcare
Teenage Ski Programmes

Skiing for Adults

Whether you're learning to ski for the first time, brushing up on your technique after a break from the slopes, a confident blue or red run skier, or a daredevel powder hound, we have just the thing for you.

Ski Guiding
Powder Skiing

The Next Step

Find out more about how we can craft the perfect holiday for your family using one of the options below.

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Filled with ideas, features and insights about our unique destinations as well as the finer details of our services. Use our brochure to inspire your next holiday. Our expert team is ready to assist with any questions you have, as well as offering suggestions and insight on the products and destinations we offer. Our knowledgable travel consultants are available to call you and discuss your holiday plans. Their specialist knowledge means they can confidently answer any of your questions.
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